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TERMS & CONDITIONS

Image Delivery

All proofs and final images are delivered in a quick and easy private sharable online gallery.

Turn Around Time

Clients will typically receive their proof gallery from the session within 3 business days. The final retouched images typically arrive within 5 business days after clients make their final selections. Rush orders are possible with a fee.

Image License

As the creator and copyright owner, I retain the right to use the images on my website, for marketing, and advertising for my business. I also retain the rights to use the images in any way allowed as the copyright owner.

If you need to use the images in ways that are not covered by my licensing, we can come up with a custom licensing agreement that will work for both parties. Unless there is a new agreement, the standard license will be use on your company's website, social media, event presentation bio photo, and marketing material such as direct mail, email promo, etc). Images may be used on the side or back of book jacket. A separate license is needed for book or magazine cover. Third party use is prohibited unless you are the author of an article for the publication. Additional licensing is required if you would like to use use the image for any paid advertising.

For sessions booked by a company for an employee, the license is granted to the company and not the employee being photographed. The employee being photographed may use the images on a personal Facebook and.or LinkedIn profile only. Additional uses by the employee would need to be licensed separately by the employee or company. It is the company's representative's responsibility to understand the licensing and ensure no employees disseminate the images improperly. Any unlicensed use will incur a licensing fee.

Cancelation/Rescheduling/Scheduling Policy

There are no refund for any retainers/payment for any reason unless a mistake was made by Teresa Tam Studio.

Scheduling for multiple shoots for various clients can be complex, therefore I have a strict cancelation/rescheduling policy.

Studio Shoot Rescheduling Fee:

No Show: Loss of retainer/payment

7 or less days: $100

48 hrs or less: $200

Location shoot is more complex and require more time and planning so there are less flexibility for rescheduling.

Location Shoot Rescheduling Fee:

No Show: Loss of retainer/payment

7 or less days: Loss of retainer/payment

If you have a deadline, restrictions, or date expectations please contact me prior to booking so I can best accommodate your timeline needs because retainer/payment are not refundable after booking.

Unforeseen natural or biological events are not valid for refund of retainer/payment, but rescheduling fee will be waved.

Miscellaneous

All retainers and payments are non-refundable. Under some circumstances if I were to offer a refund, a 25% fee will be charged to cover processing fee and admin work.
All Payments are due the day of the session.
Expense receipts not provided unless over budget.
If a refund is given, it will be through Venmo or PayPal, not a direct refund to a credit card.

Covid Policies & Info

To ensure everyone's safety, these are the requirements for all photo clients;

I am fully vaccinated and I only work with fully vaccinated clients. Vaccination proof required to book your session.
Do not come to the studio you are feeling unwell.
Face mask must be worn until the photographing begin.
Hand washing or hand sanitizing required upon first arrival.
No-touch thermometer will be used on everyone to ensure no signs of fever before entering the studio.
A mirror is present for you to check and touch up your makeup before the photographing begin.